Your phone can help others contact the right people when you cannot respond. By setting up emergency contacts, you can make important information available from the lock screen and allow emergency features to notify people you trust.
The steps differ between Android phones and iPhones, and some options depend on your phone model, operating system, carrier, and location. Before you begin, choose contacts who are likely to answer and keep their information up to date.
What Emergency Contacts Can Do
Emergency contacts are people you trust to receive alerts or help others reach you. They may be family members, friends, roommates, or caregivers.
Depending on your phone, emergency contacts may be used to:
– Display a contact on your lock screen
– Receive a message when you use Emergency SOS
– Receive your location during an emergency
– View limited medical or personal information
– Help emergency responders identify whom to call
Emergency contacts are not always the same as the emergency services number. In the United States, call 911 for police, fire, or medical emergencies. Your phone’s emergency features are designed to support emergency services, not replace them.
Before You Set Up Your Contacts
Take a few minutes to prepare the information you want to share.
Choose the Right People
Select one or more contacts who:
– Know you well
– Can answer calls at different times
– Understand how to help in an emergency
– Are comfortable receiving alerts or location information
– Live close enough to assist, if needed
Ask each person for permission before adding them as an emergency contact. Explain what type of message they might receive and when their information may be displayed.
Check Your Contact Details
Open your regular Contacts app and confirm that each person’s name and phone number are correct. If a contact has more than one number, select the number they are most likely to answer.
It is also helpful to review your own details, such as your name, allergies, or other information you want responders to know. Only add information you are comfortable sharing from your lock screen.
How to Set Up Emergency Contacts on an iPhone
On an iPhone, emergency contacts are managed through the Health app’s Medical ID feature. This information can be made available from the Lock Screen without unlocking the phone.
Add Emergency Contacts to Medical ID
- Open the **Health** app.
- Tap your profile picture or initials in the upper-right corner.
- Select **Medical ID**.
- Tap **Edit**.
- Scroll to the **Emergency Contacts** section.
- Tap **Add Emergency Contact**.
- Choose a person from your Contacts list.
- Select their relationship to you.
- Repeat the process for any additional contacts.
- Tap **Done** to save your changes.
You can also add information such as your name, date of birth, blood type, allergies, medications, or other notes. Keep this section brief and current.
Turn On Lock Screen Access
While editing your Medical ID, look for the option labeled Show When Locked and turn it on. This allows someone to view your Medical ID and emergency contacts without knowing your passcode.
You can also enable Share During Emergency Call, if the option is available in your region and supported by your iPhone. This may allow your Medical ID information to be shared with emergency services when you call or text for help.
To check the setting later:
- Open the **Health** app.
- Tap your profile picture.
- Tap **Medical ID**.
- Select **Edit**.
- Review the sharing and lock screen options.
Test Access Without Unlocking Your iPhone
After saving your settings, lock your iPhone. From the passcode screen, tap Emergency, then select Medical ID. You should be able to see the information you chose to share.
Do not place a real emergency call while testing. Simply confirm that the Medical ID screen appears and that the listed contact details are accurate.
Use Emergency SOS Carefully
iPhone Emergency SOS can quickly contact emergency services and may notify your emergency contacts afterward, depending on your settings and location.
To review these settings:
- Open **Settings**.
- Tap **Emergency SOS**.
- Review options such as calling with the side and volume buttons or calling after several button presses.
Learn how the feature works before enabling any option that could be activated accidentally. Emergency SOS behavior may vary by iPhone model and software version.
How to Set Up Emergency Contacts on Android
Android settings vary between manufacturers, including Samsung, Google, Motorola, and others. Look for options named Safety & emergency, Personal Safety, Emergency information, or Emergency contacts.
Use the Safety or Emergency Settings
On many Android phones, you can start with these steps:
- Open **Settings**.
- Search for **Emergency**, **Safety**, or **Personal Safety**.
- Open **Safety & emergency** or a similar option.
- Tap **Emergency contacts**.
- Select **Add contact**.
- Choose a person from your Contacts list.
- Add other trusted contacts if needed.
- Review and save your settings.
On some phones, the emergency contact option is inside the Personal Safety app rather than the main Settings app. If you cannot find it, open the app list and search for Safety or Personal Safety.
Add Emergency Information
Many Android phones let you add emergency information such as:
– Your name
– Allergies
– Medications
– Blood type
– Organ donor status
– Other notes for responders
The available fields depend on your device and Android version. Only include details that are accurate and appropriate to display if your phone is found by someone else.
Look for a setting such as Show when device is locked or Display on lock screen. When enabled, someone may be able to access your emergency information by opening the emergency call screen on your locked phone.
Review Emergency SOS Settings
Android phones may include an Emergency SOS feature that can call emergency services, send messages, share your location, or alert your emergency contacts. To review it:
- Open **Settings**.
- Search for **Emergency SOS**.
- Open the matching result.
- Review the contacts, actions, and activation method.
- Turn on only the features you understand and want to use.
Some devices activate Emergency SOS after pressing the power button several times. Other phones may use a different button combination. Read the on-screen instructions and avoid testing by placing an actual emergency call.
Important Privacy and Reliability Tips
Emergency features depend on a working phone, battery, network connection, and supported software. They may not work as expected when your phone has no signal, is damaged, or is turned off.
Follow these tips to keep your setup useful:
– Review emergency contacts every few months.
– Update information after changing phone numbers or relationships.
– Tell your contacts that they are listed.
– Keep your phone’s operating system updated.
– Use a screen lock to protect private information.
– Check whether location sharing is enabled.
– Learn how to reach emergency services in your area.
– Confirm that your phone plan supports calling and messaging features.
– Keep your phone charged, especially when traveling.
If you change from an iPhone to Android, or the other way around, set up emergency contacts again. These settings usually do not transfer completely between platforms.
Make a Simple Emergency Plan
Your phone is only one part of an emergency plan. Make sure your chosen contacts know what to do if they receive an alert. For example, they may need to call you, contact another family member, or provide your general location to emergency responders.
Save important information in more than one place when appropriate. You might keep a printed emergency contact card in your wallet or provide a trusted person with key details.
After setting up your phone, review the lock screen access and emergency settings once more. A few minutes of preparation can make it easier for the right people to reach you when every moment matters.
